Please read before contacting us
Q: Where is my order?
A: Shipping times vary with the average being about a week. This is
not a steadfast rule because Customs can arbitrarily withhold
delivery and this can delay things. The good news is all orders do
Please bear in mind that we have no control over any Postal Service
or Customs agency.
Q: It has been a while, is my order lost?
A: Your order is not lost until after 28 working days (this
excludes weekends and holidays) we are then authorized by the
Postal Service to lay a claim.
Q: When are you getting my favorite snuff back in stock?
A: We usually have it on order but the best way is to get notified
when it comes in. Just log-in then go to the product description
page then scroll down the page and on the right hand column look
for the notification box. Click the button and you will be notified
of any updates to the product (this only works if a product is on order).
Q: What is the best snuff to buy?
A: It really depends on your taste. High nicotine usually goes with
a dry and finely milled snuff. They are usually more smoky in
nature with quite a nose burn. If you prefer more flavored snuffs
there are the mentholated, fruity , spicy, etc. the snuff wizard
You can try and find your snuff with the advanced search here...
(Try putting in high nicotine
as a search term and don't forget to check the Search in product